Sohail Sohail

Roles & Responsibility

Senior Associate – Customer Service Responsible for delivering prompt and efficient chat support while simultaneously managing and processing data in alignment with business requirements. Demonstrates expertise in handling high-volume customer interactions with professionalism and accuracy. Utilizes advanced Excel skills to maintain and analyze relevant data, ensuring seamless integration of customer service and data management processes. Collaborates with cross-functional teams to optimize workflows and enhance overall service quality. Committed to driving customer satisfaction through timely resolutions and precise data handling.