Responsible for managing front office operations including guest check-in and check-out, billing, and delivering exceptional guest services. Ensure smooth and efficient handling of reservations, maintain accurate records, address guest inquiries and concerns promptly, and uphold high standards of hospitality. Collaborate with other departments to enhance guest experience and ensure customer satisfaction. Strong communication, multitasking, and problem-solving skills are essential to excel in this role.
Skills
man power handling
Filed work and customer service
Education
2022
B A international hospitality in hotel administration
Gurunanak institute of hotel managemnt JIS University