Siddharth Das
ID: CCE435452
Siddharth Das
ID: CCE435452
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- Age: 38 years
Siddharth Das
ID: CCE435452
About Siddharth Das
Customer Service Professional with 8+ years’ experience handling multi-channel support (calls, chat, email). Skilled in conflict resolution, customer retention, billing support, and CRM tools. Passionate about creating exceptional customer experiences. Open to remote/onsite Customer Support, Client Success, and Operations roles.
Employment History
Go global outsourcing outsourcing
13th Jan 2025 to 30th Sep 2025
Customer sales executive
13th Jan 2025 to 30th Sep 2025
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Salary Hidden
Roles & Responsibility
Skills
- call centre
Conneqt business solutions limited
29th Apr 2022 to 12th Dec 2024
Sr Customer Service Representative
29th Apr 2022 to 12th Dec 2024
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Salary Hidden
Skills
- Ecommerce support
Tech Mahindra
10th Jul 2021 to 29th Mar 2022
Customer associate
10th Jul 2021 to 29th Mar 2022
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Salary Hidden
Roles & Responsibility
Skills
- Chat Support
Teleminds Infotech
5th Jun 2019 to 10th Jan 2020
Customer sales representative
5th Jun 2019 to 10th Jan 2020
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Salary Hidden
Roles & Responsibility
Skills
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and i
Concentrix Daksh Pvt Ltd
10th Oct 2015 to 29th Nov 2018
Sr Customer Service Representative
10th Oct 2015 to 29th Nov 2018
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Salary Hidden
Roles & Responsibility
Skills
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and i
Education
Digital Marketing
Google garage
1st May 2020 to 1st Jun 2020
Higher Secondary
NIOS
19th Apr 2006 to 10th Jun 2008
Certifications
SOAR - AI to be aware
From : SKILL INDIA
1st Oct 2025 to 30th Oct 2025
Expertise
Bilingual Communications
5/5
Cold Calling
5/5
Inbound Calling
5/5
Outbound Calling
5/5
E-commerce Support
5/5
Teleco
5/5
Domestic services
5/5
International services
5/5
Lingo
Bengali
Verbal
5/5
Written
3/5
English
Verbal
4/5
Written
4/5
Hindi
Verbal
5/5
Written
5/5
