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Siddharth Das

Siddharth Das

ID: CCE435452

Siddharth Das

ID: CCE435452

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  • Age: 38 years
  • West Bengal, India
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Siddharth Das

Siddharth Das

ID: CCE435452

    Sponser Title

    About Siddharth Das

    Customer Service Professional with 8+ years’ experience handling multi-channel support (calls, chat, email). Skilled in conflict resolution, customer retention, billing support, and CRM tools. Passionate about creating exceptional customer experiences. Open to remote/onsite Customer Support, Client Success, and Operations roles.

    Employment History

    2025
    title

    Customer sales executive

    13th Jan 2025 to 30th Sep 2025

    Salary Package

    Salary Hidden

    Roles & Responsibility

    Calling NRIs in US/ Canada/New Zealand/ Australia/ UK to sell matrimony packages

    Skills

    • call centre
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    Verification Pending

    2022
    title

    Sr Customer Service Representative

    29th Apr 2022 to 12th Dec 2024

    Salary Package

    Salary Hidden

    Skills

    • Ecommerce support
    See More

    Verification Pending

    2021
    title

    Tech MahindraInvite company

    10th Jul 2021 to 29th Mar 2022

    Customer associate

    10th Jul 2021 to 29th Mar 2022

    Salary Package

    Salary Hidden

    Roles & Responsibility

    Used to resolve customer queries over chat

    Skills

    • Chat Support
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    Verification Pending

    2019
    title

    Teleminds InfotechInvite company

    5th Jun 2019 to 10th Jan 2020

    Customer sales representative

    5th Jun 2019 to 10th Jan 2020

    Salary Package

    Salary Hidden

    Roles & Responsibility

    Calling Australia customer and used to pursuade them to switch to our company.

    Skills

    • - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
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    Verification Pending

    2015
    title

    Concentrix Daksh Pvt LtdInvite company

    10th Oct 2015 to 29th Nov 2018

    Sr Customer Service Representative

    10th Oct 2015 to 29th Nov 2018

    Salary Package

    Salary Hidden

    Roles & Responsibility

    Resolve customer queries over the call

    Skills

    • - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
    See More

    Verification Pending

    Education

    2020

    Digital Marketing

    Google garage

    1st May 2020 to 1st Jun 2020

    2008

    Higher Secondary

    NIOS

    19th Apr 2006 to 10th Jun 2008

    Certifications

    Certification SKILL INDIA SOAR - AI to be aware

    SOAR - AI to be aware

    From : SKILL INDIA

    1st Oct 2025 to 30th Oct 2025

    Expertise

    Bilingual Communications

    5/5

    Cold Calling

    5/5

    Inbound Calling

    5/5

    Outbound Calling

    5/5

    E-commerce Support

    5/5

    Teleco

    5/5

    Domestic services

    5/5

    International services

    5/5

    Lingo

    Bengali

    Verbal

    5/5

    Written

    3/5

    English

    Verbal

    4/5

    Written

    4/5

    Hindi

    Verbal

    5/5

    Written

    5/5

    Sponser Title