Siddharth Das
ID: CCE435452
Siddharth Das
ID: CCE435452
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- Age: 38 years
- West Bengal, India
Siddharth Das
ID: CCE435452

About Siddharth Das
Customer Service Professional with 8+ years’ experience handling multi-channel support (calls, chat, email). Skilled in conflict resolution, customer retention, billing support, and CRM tools. Passionate about creating exceptional customer experiences. Open to remote/onsite Customer Support, Client Success, and Operations roles.
Employment History

Go global outsourcing outsourcingInvite company
13th Jan 2025 to 30th Sep 2025
Customer sales executive
13th Jan 2025 to 30th Sep 2025
Salary Package
Salary Hidden
Roles & Responsibility
Calling NRIs in US/ Canada/New Zealand/ Australia/ UK to sell matrimony packages
Skills
- call centre
Verification Pending

Conneqt business solutions limitedInvite company
29th Apr 2022 to 12th Dec 2024
Sr Customer Service Representative
29th Apr 2022 to 12th Dec 2024
Salary Package
Salary Hidden
Skills
- Ecommerce support
Verification Pending

Tech MahindraInvite company
10th Jul 2021 to 29th Mar 2022
Customer associate
10th Jul 2021 to 29th Mar 2022
Salary Package
Salary Hidden
Roles & Responsibility
Used to resolve customer queries over chat
Skills
- Chat Support
Verification Pending

Teleminds InfotechInvite company
5th Jun 2019 to 10th Jan 2020
Customer sales representative
5th Jun 2019 to 10th Jan 2020
Salary Package
Salary Hidden
Roles & Responsibility
Calling Australia customer and used to pursuade them to switch to our company.
Skills
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
Verification Pending

Concentrix Daksh Pvt LtdInvite company
10th Oct 2015 to 29th Nov 2018
Sr Customer Service Representative
10th Oct 2015 to 29th Nov 2018
Salary Package
Salary Hidden
Roles & Responsibility
Resolve customer queries over the call
Skills
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
Verification Pending
Education
Digital Marketing
Google garage
1st May 2020 to 1st Jun 2020
Higher Secondary
NIOS
19th Apr 2006 to 10th Jun 2008
Certifications

SOAR - AI to be aware
From : SKILL INDIA
1st Oct 2025 to 30th Oct 2025
Expertise
Bilingual Communications
5/5
Cold Calling
5/5
Inbound Calling
5/5
Outbound Calling
5/5
E-commerce Support
5/5
Teleco
5/5
Domestic services
5/5
International services
5/5
Lingo
Bengali
Verbal
5/5
Written
3/5
English
Verbal
4/5
Written
4/5
Hindi
Verbal
5/5
Written
5/5
