Looking for a position as a SAP SD Consultant to contribute my skills and knowledge for the secondary growth of the organization. I have overall experience of 6 years as an SAP SD End User and have been trained on SAP SD.
Handled customer inquiries and resolved issues via calls and emails in a blended process for the Make My Trip project at Concentrix. Delivered prompt, effective support by understanding customer concerns, providing accurate information, and ensuring high customer satisfaction. Maintained clear communication, documented interactions, and collaborated with team members to enhance service quality and process efficiency. Demonstrated strong problem-solving skills and a customer-centric approach to contribute to overall operational success.
