Shruti Patil

Customer-focused professional with 2+ years of experience in account management, client success, and revenue growth across ecommerce, B2B, and financial services. Proven track record of managing 80+ key accounts, driving Rs.15 Cr+ revenue, and improving client adoption, retention, and satisfaction through data driven strategies. Skilled in stakeholder management, onboarding, and cross-functional collaboration to deliver seamless customer experiences. Experienced in identifying client pain points, optimizing product usage, and driving long-term value. Enhanced strategic capabilities with an Advanced Certificate in Digital Marketing and Communication from MICA. Seeking to leverage relationship management and problem-solving expertise in Customer Success roles within SaaS and technology-driven organization..