an experienced operations and customer support professional with around 5.5 years of experience in the real estate and service industry. I have worked at NoBroker in rental property operations, where I handled customers end-to-end by understanding requirements, suggesting suitable properties, coordinating with owners, and supporting negotiations for successful closures. I also have 3.5 years of leadership experience as a Unit Leader, managing a team of 25–30 members, maintaining daily reports, ensuring timely follow-ups, handling escalations, and driving team performance. I am skilled in customer handling, team management, process improvement, and delivering high service quality in fast-paced environments.”
