Shriyan Aggarwal
ID: CCE895394
Shriyan Aggarwal
ID: CCE895394
- Client success manager, Cache labs
Shriyan Aggarwal
ID: CCE895394
- Client success manager, Cache labs

About Shriyan Aggarwal
Client Success and Operations professional with 3+ years of experience across real estate, digital services, and immigration advisory for U.S. based clients. Proven track record in managing high-value client portfolios and overseeing end-to-end client lifecycles within complex, high-touch service environments. Skilled at navigating sensitive client situations, handling escalations, and ensuring seamless execution through structured communication and proactive engagement. Brings a strong foundation in project coordination and operational execution, with a focus on improving workflows, enhancing client experience, and driving alignment across cross-functional teams. Combines client management expertise with operational clarity to consistently deliver business-critical outcomes. A Certified Scrum Master with an agile, solution-oriented mindset, committed to building efficient processes and supporting scalable, operations-driven growth.
Employment History
Cache labs
3rd Oct 2024 to 17th Apr 2026
Education
Bachelor of Commerce (Hons)
Delhi University
2nd Apr 2019 to 1st Jun 2022
Expertise
Client Lifecycle & Account Management
5/5
Escalation Handling & Stakeholder Alignment
5/5
Process Optimization & Operational Efficiency
5/5
Project Coordination & Agile Execution
5/5
Cross-functional Collaboration
5/5
Customer Experience & Retention Strategy
5/5
CRM Management & Workflow Structuring
5/5
Client Success
5/5
Lingo
English
Verbal
4/5
Written
4/5
Hindi
Verbal
5/5
Written
3/5
Japanese (JLPT N4)
Verbal
2/5
Written
2/5
