Shouvik Das

Detail-oriented banking professional with 5+ years of experience in CTS operations and branch support functions. Skilled in transaction processing, customer service, compliance. Proficient in core banking systems and Excel-based MIS reporting.

Verified cheques/DD ensuring compliance with KYC and PIS banking norms. Coordinated with branches for issue resolution and smooth clearing operations. Generated MIS reports using Excel for operational tracking. Contributed to UAT for continuous clearing system implementation. Handled exception cases like cheque returns and discrepancies.