shlok Kumar

6 months of experience of pre sales in margerp. Responsibilities were to identify interested and potential customers & Identify their need and explain product features, pricing and clarify all requirements & Arrange detailed product demo with features presentation and Managed lead follow up, until successful sales closure. Collaborated with sales and operation team for customer onboarding.

Managed full operations for the assigned zone, coordinating closely with sales teams, and channel partners. Knowledge transfer on schemes, policies, projects, and conducted training programs for teams and partners. Monitored daily sales activities, maintained attendance records, managed expenses, and handled lead management & partner issue resolution. Managed account billing, ledger preparation, promotional materials, and supported new joining formalities for the sales department. Prepared various MIS reports and updates for management. Oversaw partner management, facilitated them and ensured smooth communication between field teams and head office.

Identify potential customers by conducting research across online platforms and industry directories. Execute email campaigns: Sending personalized mail to introduce products and convert 'cold' leads into interested customers. Qualify leads: Based on company criteria to ensure a high-quality handoff to the senior sales team.