SW
Shiwani Wasekar
ID: CCE601635
Shiwani Wasekar
ID: CCE601635
- Customer experience representative, Wipro Technologies
About Shiwani Wasekar
Experienced and results-driven professional with a background in medical billing, logistics, accounts receivable, and customer service operations. Adept at working effectively both as a team player and independently in high-volume environments, leveraging skills and knowledge for organizational and personal growth.

Employment History
2025
WT
Wipro Technologies
13th Aug 2025 to 23rd Feb 2026
Customer support
13th Aug 2025 to 23rd Feb 2026
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Salary Hidden
Roles & Responsibility
Uk pension process help to the customer reinstate there policies and solve the queries regarding billing and funds.
Skills
- Food
- Loving Life
- M.S. Excel
- Basic Reports)
2022
WG
WNS GLOBAL BPO PVT LTD
13th Jul 2022 to 1st Jul 2025
Associate
13th Jul 2022 to 1st Jul 2025
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Salary Hidden
Roles & Responsibility
Worked on UK Pension Process handling end-to-end customer service operations. Resolved customer billing issues via email communication with accuracy and timeliness. Resolved customer fund issues ensuring correct allocation and processing
Skills
- Food
- Loving Life
- Basic Reports)
2021
TI
Turnaround International
1st Mar 2021 to 1st Apr 2022
Associate
1st Mar 2021 to 1st Apr 2022
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Salary Hidden
Roles & Responsibility
Experience in Data Entry for Patient Demographics and creating new patients for scheduling. Ensuring that the scheduled patient has all the required documents and connecting with MD office and Attorney for any modifications. Ensured that patient reports are properly distributed to Attorney, MD offices and communicating with them for any clarification. Creating records of new MD, Attorney and Insurances and adding them to the collection for further usage.
Skills
- Loving Life
2018
ET
Excela Technologies Limited
1st Feb 2018 to 1st Jan 2020
Data entry
1st Feb 2018 to 1st Jan 2020
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Salary Hidden
Roles & Responsibility
Experience in checking the quality of Charge Entry in CMS 1500 format and validation for all data entered. Ensuring that the charge information provided is correct and accurate, including date of services, services provided, location, attending/referral provider signature and resolve charge entry issues. Worked in Explanation of Benefits. Worked on Dental Process. Knowledge of HCFA.
Skills
- Road Warrior

Education
2017
B.B.A. (Graduation)
Takshshila Mahavidhyalaya
30th Apr 2015 to 1st Jan 2017
2014
XII (HSC)
R.K Junior College
12th Jun 2012 to 1st Jan 2014
2012
X (SSC)
L.M.G. High School
22nd Jun 2010 to 1st Jan 2012
Expertise
Teamwork
5/5
Critical Thinking
5/5
Effective Communication
5/5
Data and charge entry skills
5/5
Knowledge of medical billing
5/5
Knowledge of auditing skills
5/5
Knowledge of HIPAA mandates
5/5
Microsoft Word
5/5
Microsoft Excel
5/5
Project Management
4/5
Experience in Data Entry for Patient Demographics
4/5
PowerPoint
4/5
Internet Applications
4/5
All office based application
4/5
Lingo
English
Verbal
4/5
Written
5/5
Hindi
Verbal
5/5
Written
5/5
Marathi
Verbal
5/5
Written
5/5