Shivangi verma

Management, Handling Calls , Email responses, Appointment schedules

Skilled in drafting messages, maintaining professional tone, and providing prompt responses. Daily experience in managing records, updating information, and coordinating with multiple departments. Strong ability to multitask, prioritize tasks, and maintain calm in fast-paced environments. Adept at problem-solving, understanding customer concerns, and offering accurate information. Fast learner with the ability to adapt to new tools, systems, and communication platforms. Supported administrative tasks, documentation, and communication handling as PA. Assisted in managing schedules, follow-ups, and operational tasks for senior staff. Ensured efficient communication flow and helped maintain organized office operations.

Welcomed and assisted patients and visitors with patience, professionalism, and empathy. Managed appointment scheduling, inquiries, and guided visitors with accurate information. Maintained visitor and patient records, ensuring smooth day-to-day reception operations. Coordinated with doctors, nurses, and departments to streamline communication and workflow. Experienced in handling customer queries with clear communication and accuracy.