
Shivangi verma
ID: CCE252374
Shivangi verma
ID: CCE252374
- Personal assistant, East west medical center
- Delhi, India

Shivangi verma
ID: CCE252374
- Personal assistant, East west medical center

About Shivangi verma
Customer-focused professional with strong communication abilities and hands-on experience in handling front-desk operations, record management, and assisting patients and staff. Bringing transferable skills highly relevant to Email & Chat Support roles, including clear written communication, fast typing, accuracy, multitasking, and professional customer handling. Adaptable, calm under pressure, and committed to delivering high-quality support in digital communication environments.
Employment History

East west medical centerInvite company
24th May 2024 to Present
Personal assistant
24th May 2024 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Management, Handling Calls , Email responses, Appointment schedules
Verification Pending

East West Medical Center & Rescue, DelhiInvite company
1st May 2024 to Present
Personal assistant
1st Apr 2025 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Skilled in drafting messages, maintaining professional tone, and providing prompt responses. Daily experience in managing records, updating information, and coordinating with multiple departments. Strong ability to multitask, prioritize tasks, and maintain calm in fast-paced environments. Adept at problem-solving, understanding customer concerns, and offering accurate information. Fast learner with the ability to adapt to new tools, systems, and communication platforms. Supported administrative tasks, documentation, and communication handling as PA. Assisted in managing schedules, follow-ups, and operational tasks for senior staff. Ensured efficient communication flow and helped maintain organized office operations.
Skills
- , Basic Computer Proficency MS tool
Verification Pending
Personal assistant
1st May 2024 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Welcomed and assisted patients and visitors with patience, professionalism, and empathy. Managed appointment scheduling, inquiries, and guided visitors with accurate information. Maintained visitor and patient records, ensuring smooth day-to-day reception operations. Coordinated with doctors, nurses, and departments to streamline communication and workflow. Experienced in handling customer queries with clear communication and accuracy.
Verification Pending
Education
B.A. (3rd Year)
Bhim Rao Ambedkar College
5th Jun 2023 to 5th Dec 2026 (Expected)
B.A. (3rd Year)
Bhim Rao Ambedkar College
5th Jun 2023 to 5th Dec 2026 (Expected)
12th
CBSE Board
5th Mar 2021 to 31st Mar 2022 (Expected)
12th
CBSE Board
5th Mar 2021 to 31st Mar 2022 (Expected)
10th
CBSE Board
5th Mar 2019 to 12th Feb 2020 (Expected)
10th
CBSE Board
5th Mar 2019 to 12th Feb 2020 (Expected)
Expertise
Email & Chat Customer Support
5/5
Customer Service & Front Desk Management
5/5
Appointment Scheduling & Record Handling
5/5
Fast Learning Ability
5/5
Communication & Interpersonal Skills
4/5
Problem-Solving & Multitasking Abilities
4/5
Professional Conduct & Positive Attitude
4/5
Basic Computer Knowledge (MS Office
4/5
Record Management & Documentation
4/5
Strong Verbal Communication
4/5
Written Communication & Typing Accuracy
3/5
Administrative Support & Coordination
3/5
Data Entry)
2/5
