Shivam Yadav

Responsible for managing and leading a team to achieve sales targets and enhance customer relationships. Oversee sales activities including cold calling and lead generation to identify and pursue new business opportunities. Develop and implement marketing strategies to promote products or services effectively. Foster strong client engagement to ensure customer satisfaction and retention. Collaborate with cross-functional teams to align sales and marketing efforts, driving overall business growth. Monitor market trends and competitor activities to adapt approaches and maximize results.

Managing customer relationships and providing after-sales support. Handling client queries and ensuring customer satisfaction. Upselling company services and products. Coordinating with clients for smooth onboarding and issue resolution.

Managed customer support and sales processes. Conducted cold calling and customer interaction. Resolved customer concerns and maintained service quality.