Shefali Kesharwani
ID: CCE982318
Shefali Kesharwani
ID: CCE982318
- India
Shefali Kesharwani
ID: CCE982318
Employment History
Zimyo ConsultingInvite company
1st Nov 2022 to Present
Manager - business development
1st Nov 2022 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Led and mentored a high-performing sales team of 5, driving year-over-year revenue growth by executing strategic sales initiatives and enhancing client relationships. Managed end-to-end B2B sales cycles from prospecting to closure, consistently surpassing revenue targets. Applied advanced sales techniques to build and sustain customer relationships, ensuring repeat business. Proficient in CRM platforms including Leadsquare, Hubspot, and Bitrix for effective customer management. Conducted comprehensive market research and analysis to evaluate opportunities and inform strategic decisions, contributing to sustained business growth.
Skills
- Communication
- Contract Negotiation
- CRM Databases
- Sales Cycle Management
- Solution Selling
- Time Management
- B2B Sales
- CRM software
- Market Research & Analysis
- Prospecting
- Networking Business Development
Verification Pending
TeleperformanceInvite company
1st Oct 2021 to 31st Oct 2022
Subject matter expert
1st Oct 2021 to 31st Oct 2022
Salary Package
Salary Hidden
Roles & Responsibility
Led a team of 13 members, providing expert guidance and mentorship to ensure accurate and efficient completion of duties. Delivered exceptional customer service by optimizing support processes and fostering a collaborative service environment. Collaborated cross-functionally to develop prototypes, training materials, and operational initiatives aimed at enhancing team performance and customer satisfaction. Played a key role in driving continuous improvement and team-building activities, reinforcing a culture of excellence and innovation within the customer support department.
Skills
- Customer Satisfaction
- Customer Support
- Customer-Centric & Solution-Oriented Approach
Verification Pending
ByjusInvite company
1st Aug 2021 to 31st Oct 2021
Business Development Trainee
1st Aug 2021 to 31st Oct 2021
Salary Package
Salary Hidden
Roles & Responsibility
Gained experience as a sales professional in workforce training.
Skills
- Consultative Selling
- Contract Negotiation
- CRM
- Product Demonstration
- SaaS
- Solution Selling
- B2C Sales
Verification Pending
