Business Analyst with 7.5+ years of experience in business solution support and operations analysis, delivering significant improvements in process efficiency. Proven ability to leverage diverse data sources to enhance customer insights and support data-driven business strategies. Managed 50+ e-commerce stores and worked on projects for enterprise clients including Uber, Shell, and FedEx. Developed and presented project reports and dashboards, monitored KPIs, and suggested process improvements to enhance efficiency.
