Experienced and result-oriented Collection Executive with 3.5+ years of expertise in finance, debt recovery, skip tracing, and customer relationship management. Skilled in handling tele-calling, field collections, and team coordination roles. Proven ability to negotiate effectively, recover payments, and resolve customer issues with a customer-first approach. Strong knowledge of Excel, MS-CIT, DRA procedures, and documentation. Known for professionalism, accurate follow-ups, and the ability to meet high recovery targets within deadlines.
