shashidhar kaladagi

Offline retail operations and inventory control, collaborating with warehouse teams to enhance efficiency, stock accuracy, and overall performance. Driving SOP compliance and operational efficiency. Monitoring sales performance and cost optimization.

Led two high-volume dark store operations, overseeing 50+ team members across inbound, outbound, inventory control, and rider planning. Operational Excellence: Strong focus on People, Process, and Tools to optimize performance and delivery. Managed daily dispatch and last-mile delivery operations. Implemented ZIP code-based segmentation to streamline routing. Reduced order handling issues through structured daily dispatch reports. Controlled returns, damaged goods, and inventory hygiene. Ensured SLA adherence and delivery efficiency.

Efficiently managed end-to-end operations of a dark store, focusing on inventory accuracy, team performance, order fulfilment, and timely last-mile delivery in high-demand e-commerce environments. Managed 1800–2,000+ orders/day. Improved picking accuracy from 92% → 99%. Maintained 99%+ order fulfilment rate. Achieved 98.4% Operations Excellence Score (Jan 2023). Led manpower planning and shift optimization (Rostering). Ensured zero compliance breaches. Improved inventory zoning and reduced shrinkage.

Led 80+ team members across departments. Improved slow-moving stock liquidation by 25%. Reduced operational costs by 18%. Increased store profitability by 15%. Ensured 98% order fulfilment in JIO Mart deliveries (D0-98%, D1-100%). Maintained 95%+ planogram compliance. Reduced shrinkage through strict loss prevention.

Managed 500–800+ daily orders offline and online. Led 40+ staff in high-pressure QSR environment. Achieved 95%+ audit compliance scores. Improved service speed by 15%. Awarded Best Performer (3 Quarters).