SK
shashidhar kaladagi
ID: CCE680101
shashidhar kaladagi
ID: CCE680101
- Operations lead, Damensch
About shashidhar kaladagi
Retail Operations & Hub Manager with 8+ years of experience leading high-volume dark store and logistics operations. Proven track record of managing 1,800–2,000+ daily orders, leading 50–80+ team members, optimizing manpower productivity, improving inventory accuracy (99%+), and ensuring SLA-driven dispatch excellence. Strong expertise in last-mile planning, cost control, shrinkage reduction, and P&L accountability.

Employment History
2025
DA
Damensch Apparel Pvt Ltd
1st Jul 2025 to Present
Sales operations coordinator
1st Jul 2025 to Present
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Offline retail operations and inventory control, collaborating with warehouse teams to enhance efficiency, stock accuracy, and overall performance. Driving SOP compliance and operational efficiency. Monitoring sales performance and cost optimization.
2025
2024
DP
Delhivery Pvt Ltd
1st Feb 2024 to 30th Jun 2025
Marketer
1st Feb 2024 to 30th Jun 2025
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Led two high-volume dark store operations, overseeing 50+ team members across inbound, outbound, inventory control, and rider planning. Operational Excellence: Strong focus on People, Process, and Tools to optimize performance and delivery. Managed daily dispatch and last-mile delivery operations. Implemented ZIP code-based segmentation to streamline routing. Reduced order handling issues through structured daily dispatch reports. Controlled returns, damaged goods, and inventory hygiene. Ensured SLA adherence and delivery efficiency.
2020
SI
Swiggy Instamart
1st Oct 2020 to 31st Jan 2024
Manager
1st Oct 2020 to 31st Jan 2024
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Efficiently managed end-to-end operations of a dark store, focusing on inventory accuracy, team performance, order fulfilment, and timely last-mile delivery in high-demand e-commerce environments. Managed 1800–2,000+ orders/day. Improved picking accuracy from 92% → 99%. Maintained 99%+ order fulfilment rate. Achieved 98.4% Operations Excellence Score (Jan 2023). Led manpower planning and shift optimization (Rostering). Ensured zero compliance breaches. Improved inventory zoning and reduced shrinkage.
2018
RR
Reliance Retail offline and online - Jio Mart
1st May 2018 to 30th Sep 2020
Manager
1st May 2018 to 30th Sep 2020
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Led 80+ team members across departments. Improved slow-moving stock liquidation by 25%. Reduced operational costs by 18%. Increased store profitability by 15%. Ensured 98% order fulfilment in JIO Mart deliveries (D0-98%, D1-100%). Maintained 95%+ planogram compliance. Reduced shrinkage through strict loss prevention.
2016
D(
Domino’s (Jubilant FoodWorks Ltd)
1st Jun 2016 to 31st Mar 2018
Manager
1st Jun 2016 to 31st Mar 2018
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Managed 500–800+ daily orders offline and online. Led 40+ staff in high-pressure QSR environment. Achieved 95%+ audit compliance scores. Improved service speed by 15%. Awarded Best Performer (3 Quarters).

Education
1970
MBA – Marketing & Finance
Mangalore University
3rd Jun 2026 to Invalid date (Expected)