Sharief Sharief

End-to-end corporate and individual travel management Domestic & international bookings Policy-compliant bookings, refunds, reissues, and cancellations Reporting, vendor invoicing, and escalation resolution Managed corporate travel bookings (air, hotel, ground transport) Maintained Concur -based billing, invoices, and travel records Supervised coordinators; handled escalations and vendor liaison Managed Concur travel bookings and HR/Admin mobility travel Implemented process improvements to improve efficiency

Handled domestic & international bookings using Amadeus, Galileo, Sabre Provided itinerary planning, SLA-based bookings, and 24/7 support Generated MIS reports, cost analysis, and billing support Managed flights, hotels, taxis, and visa documentation

Corporate travel advisory, ticketing, refunds, and routing solutions 24/7 traveler support with strong VOC and client satisfaction Invoice preparation, booking records, and billing coordination Managed inbound/outbound calls and post-travel follow-ups

Corporate domestic & international ticketing ● Group travel coordination (1000+ employees) ● Policy compliance and negotiated corporate rates

Domestic flight, train, and bus bookings Visa, passport, forex, and SIM assistance Customer database management and reporting