SS
Shamaela Seraj
ID: CCE021364
Shamaela Seraj
ID: CCE021364
- Teamleader, TechnoTask Business Solutions Pvt. Ltd.
SS
Shamaela Seraj
ID: CCE021364
- Teamleader, TechnoTask Business Solutions Pvt. Ltd.

About Shamaela Seraj
Experienced Team Leader in the BPO sector, skilled in managing and motivating a team of 25 professionals to achieve high performance and meet organizational goals. Adept at floor supervision, ensuring smooth daily operations, maintaining quality standards, and fostering a collaborative work environment. Committed to driving productivity through effective communication, problem-solving, and leadership. Dedicated to supporting team growth and delivering exceptional service outcomes.
Employment History
2023
TB
TechnoTask Business Solutions Pvt. Ltd.
5th Sep 2023 to Present
Teamleader
5th Sep 2023 to Present
See MoreSalary Package
Salary Hidden
Roles & Responsibility
As a Team Leader, you will oversee and guide your team to achieve departmental goals and drive key performance indicators (KPIs). You will be responsible for setting clear objectives, monitoring progress, and ensuring targets are met efficiently. Your role includes motivating team members, facilitating effective communication, and implementing strategies to enhance productivity and performance. By fostering a collaborative environment and addressing challenges proactively, you will contribute to the overall success and growth of the organization. Strong leadership, strategic planning, and performance management skills are essential.
Skills
- Customer /Public dealing and handling
Education
2022
B.A.
Kanpur university
11th May 2020 to 2nd May 2022
