SP
Shailendra Pratap Singh
ID: CCE379391
Shailendra Pratap Singh
ID: CCE379391
SP
Shailendra Pratap Singh
ID: CCE379391

Employment History
2022
CD
Concentrix Daksh Pvt Ltd
28th Aug 2022 to 6th Oct 2025
Senior associate
28th Aug 2022 to 6th Oct 2025
See MoreSalary Package
Salary Hidden
Roles & Responsibility
Senior Associate, Customer Service
Responsible for managing and resolving customer inquiries related to order processing, ensuring accurate and timely updates. Act as a primary point of contact for customers, addressing order status, modifications, and issue resolution with professionalism and efficiency. Collaborate with cross-functional teams to streamline order fulfillment and enhance customer satisfaction. Maintain comprehensive records of customer interactions and feedback to support continuous improvement initiatives. Demonstrate strong communication, problem-solving, and multitasking skills to deliver an exceptional service experience.
Education
2014
B.tech in electronic communication
(Highest)Dr. A.P.J Abdul Kalam University
7th Sep 2010 to 8th Sep 2014
