
Shaikh fahad
ID: CCE637014
Shaikh fahad
ID: CCE637014

Shaikh fahad
ID: CCE637014

About Shaikh fahad
Customer Service | Sales | Debt Collections | HRSD | ServiceNow | SAP | US Talent & Payroll Results-driven professional with experience across customer service, sales, debt recovery, HR service delivery, and enterprise platforms including ServiceNow and SAP. Skilled in handling high-volume interactions, meeting performance targets, supporting US payroll and staffing processes, and delivering exceptional client experiences. Known for strong communication, problem-solving, SLA adherence, and cross-functional collaboration
Employment History
Sutherland global solutions
15th Oct 2024 to 4th Feb 2025
Customer service associate
15th Oct 2024 to 4th Feb 2025
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Salary Hidden
Skills
- AWS (Basics)
Foundever India
15th Dec 2023 to 12th Jun 2024
Debt collector
15th Dec 2023 to 12th Jun 2024
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Salary Hidden
Skills
- Salesforce
- CRM Tools
Simpolo Vitrified Pvt. Ltd.
8th Jun 2022 to 8th Jun 2023
Education
B.com
Syed Akbar Hussaini
1st Apr 2018 to 14th Oct 2021
Expertise
Quick learner
5/5
Excellent communication skills and client handling experience
5/5
CRM
5/5
Salesforce
5/5
SAP
5/5
Service Now Ticketing Tool
5/5
Service Desk
5/5
Escalation Process
5/5
Comprehensive problem-solving abilities
4/5
Lingo
English (United States)
Verbal
5/5
Written
5/5
