Shah Faisal Khan

Results-driven and detail-oriented Senior Analyst with over 6 years of experience across Revenue Cycle Management (RCM), data analysis, and customer operations. Currently working with R1 RCM Global Pvt. Ltd., specializing in patient account review, charity program coordination, payment adjustments, and accurate billing compliance. Known for strong analytical skills, attention to detail, and the ability to handle complex account data with accuracy. Possesses a solid background in customer support and back-office operations, having worked with leading organizations such as TaskUs, Concentrix (Amazon process), and ICCS, delivering high-quality service across calls, chats, and emails. Experienced in maintaining records, resolving customer issues, and ensuring customer satisfaction in fast-paced environments. Adaptable, quick to learn, and highly committed to organizational goals, with excellent communication skills and a positive, team-oriented attitude. Actively seeking senior-level or growth-oriented opportunities where analytical expertise, RCM knowledge, and operational excellence can contribute to business improvement and long-term career growth.