Shah Faisal Khan
ID: CCE406524
Shah Faisal Khan
ID: CCE406524
Shah Faisal Khan
ID: CCE406524

About Shah Faisal Khan
Results-driven and detail-oriented Senior Analyst with over 6 years of experience across Revenue Cycle Management (RCM), data analysis, and customer operations. Currently working with R1 RCM Global Pvt. Ltd., specializing in patient account review, charity program coordination, payment adjustments, and accurate billing compliance. Known for strong analytical skills, attention to detail, and the ability to handle complex account data with accuracy. Possesses a solid background in customer support and back-office operations, having worked with leading organizations such as TaskUs, Concentrix (Amazon process), and ICCS, delivering high-quality service across calls, chats, and emails. Experienced in maintaining records, resolving customer issues, and ensuring customer satisfaction in fast-paced environments. Adaptable, quick to learn, and highly committed to organizational goals, with excellent communication skills and a positive, team-oriented attitude. Actively seeking senior-level or growth-oriented opportunities where analytical expertise, RCM knowledge, and operational excellence can contribute to business improvement and long-term career growth.
Employment History
Senior analyst
22nd Sep 2022 to Present
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Salary Hidden
Roles & Responsibility
Skills
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytic
- Senior RCM professional with 6 years of experience in US healthcare operations Expertise in claims analysis denial management AR followups insurance verification EMREHR handling and process improvement Strong analytical communication and qualitydriven app
Customer agent
12th Jan 2022 to 16th Sep 2022
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Skills
- Customer Follow-up
Concentrix Daksh Pvt Ltd
5th Apr 2021 to 11th Jan 2022
Chat advisor
5th Apr 2021 to 11th Jan 2022
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Skills
- Chat Support
Insight Customer Call Solutions Ltd
24th Dec 2018 to 30th Oct 2019
Customer care executive
24th Dec 2018 to 30th Oct 2019
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Skills
- Customer Support
Portfolio
Education
Bachlor of Arts
(Highest)Himalayan Garhwal University
15th Jan 2020 to 16th Jan 2023
Expertise
- Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solvin
4/5
Lingo
English, Hindi, Urdu
Verbal
5/5
Written
5/5
