SK
Satendra Kaushik
ID: CCE137459
Satendra Kaushik
ID: CCE137459
- Learning and development manager, rosmerta technologies limited
SK
Satendra Kaushik
ID: CCE137459
- Learning and development manager, rosmerta technologies limited
About Satendra Kaushik
Dynamic Sales and Learning & Development professional with 10+ years of experience across Hyundai, Toyota, Tata Motors, and Mahindra Electric. I have certified as NLP Practioner, Six Sigma Green Belt and Master Trainer certification from TMPVL. Proven expertise in sales leadership, EV training, instructional design, and dealer capability building. Strong at driving performance through coaching, digital learning solutions, and stakeholder collaboration.
Employment History
2025
RT
rosmerta technologies limited
3rd Nov 2025 to Present
Learning and development manager
3rd Nov 2025 to Present
See MoreSalary Package
Salary Hidden
Roles & Responsibility
As Learning and Development Manager (HR) at Rosmerta Technologies Limited, I lead LMS management, competency mapping, and training calendar planning. I conduct TNA/TNI, gap analysis, and implement OJT programs to address skill and performance gaps. I design and deliver classroom, virtual, and blended training while creating learning content using Instructional Design and digital learning tools. I manage assessments, feedback, and learning effectiveness. I lead new hire onboarding, employee engagement initiatives, and compliance training including DPDP Act and Cyber Security. I also manage the L&D team and partner with business leaders to align learning with organizational goals.
Skills
- Calendar Planning
- Customer Experience
- Employee Engagement
- Feedback Management
- Gap Analysis
- Instructional Design
- Team Management
- Training Delivery
- Training Needs Analysis
- Training and development
- Learning management system
- Compliance training
- Competency Mapping
- training need identification
- assessment tools
- content creation and development
- product and process training
- train the trainer
- induction training
2024
ME
Mahindra Electric Automobile Limited
28th May 2024 to 31st Oct 2025
EV Exp. Manager L&D
28th May 2024 to 31st Oct 2025
See MoreSalary Package
Salary Hidden
Roles & Responsibility
Led learning and development for Sales and Service teams in EV dealerships across the North Central Region at Mahindra Electric. Managed regional training calendars, conducted needs analysis, and implemented structured on-the-job training to enhance EV product knowledge, technical skills, and customer experience. Designed and delivered classroom, virtual, and blended programs focused on EV sales, service operations, safety, and customer handling. Drove assessments, certifications, and feedback processes to measure learning impact. Collaborated with business and dealership leaders to align L&D initiatives with growth, service quality, and customer satisfaction goals.
Skills
- Instructional Design
- New Hire Training
- Team Management
- Compliance training
- Competency Mapping
- product and process training
- TNI
- TNA
- TTT
- OJT
- Assessment and Feedback
- Virtual and Clasroom Training Delivery
- CX training
- LMS
- Calendar Planning and Execution
2022
CL
Centum Learning Limited
25th Aug 2022 to 25th May 2024
Deputy Manager Training & Development
25th Aug 2022 to 25th May 2024
See MoreSalary Package
Salary Hidden
Roles & Responsibility
As Regional Training Manager at Centum Learning Limited for the Tata Motors project, led comprehensive regional training operations for Passenger and Electric Vehicles across Sales and Service functions. Managed training calendars, conducted needs assessments, and implemented targeted On-the-Job Training programs to enhance dealer performance. Designed and delivered classroom, virtual, and blended learning modules supporting product, process, and behavioral competencies. Directed assessments, certifications, and feedback systems to measure and enhance learning effectiveness. Collaborated with Tata Motors stakeholders and dealer leadership to align training strategies with business objectives and service quality standards.
Skills
- Gap Analysis
- Instructional Design
- New Hire Training
- Team Management
- Competency Mapping
- content creation and development
- product and process training
- TNI
- TNA
- TTT
- OJT
- CX training
- LMS
- Calendar Planning and Execution
2019
HA
Himgiri Auto India Pvt Ltd
1st Mar 2019 to 20th Aug 2022
Assistant Manager Training & Development
1st Mar 2019 to 20th Aug 2022
See MoreSalary Package
Salary Hidden
Roles & Responsibility
As Assistant Manager Training & Development, specialized as Dealer In-house Sales Trainer, I led the development of sales capabilities within dealership teams. Key responsibilities included planning and executing comprehensive training calendars, conducting Training Needs and Gap Analyses, and implementing structured On-the-Job Training programs to boost sales productivity and conversion rates. I designed and delivered targeted classroom and on-floor coaching on product knowledge, sales processes, objection handling, and customer experience. Additionally, I developed training materials, assessed effectiveness, tracked performance improvements, and collaborated with dealership management to align training interventions with business objectives and team goals.
Skills
- Coaching
- Digital Marketing
- Excel Dashboards
- MIS
- New Hire Training
- PowerPoint
- Team Management
- Sales Training
- content creation and development
- TNI
- TNA
- OJT
- Assessment and Feedback
- LMS
- service training
2018
UT
Uttam Toyota
2nd Jan 2018 to 28th Feb 2019
Senior sales officer
2nd Jan 2018 to 28th Feb 2019
See MoreSalary Package
Salary Hidden
Roles & Responsibility
As a Senior Sales Officer at Uttam Toyota, I managed the end-to-end vehicle sales cycle, leveraging consultative selling and strong customer engagement. I effectively handled lead management, follow-ups, and maintained a robust sales pipeline to consistently meet monthly targets. With in-depth product knowledge of Toyota models, I conducted impactful test drives and led negotiations to close deals. I coordinated finance, insurance, and exchange processes while maintaining accurate CRM data to monitor performance. My focus on customer relationship management, retention, and objection handling ensured high conversion rates and exceptional customer satisfaction.
Skills
- Consultative Vehicle Sales Customer Handling
- Lead Management FollowUp Discipline
- Product Knowledge Toyota Models Variants
- Test Drive Planning Demonstration Skills
- Negotiation Deal Closure
- Finance Insurance Exchange Coordination
- CRM Usage Pipeline Management
- Customer Relationship Management Retention
- Objection Handling Persuasion Techniques
- Achievement of Monthly Sales Targets KPIs
2016
CA
Capital Automotive Pvt Ltd
1st Jan 2016 to 1st Jan 2018
Sales consultant
1st Jan 2016 to 1st Jan 2018
See MoreSalary Package
Salary Hidden
Roles & Responsibility
As a Sales Consultant at Hyundai dealership, managed end-to-end vehicle sales cycle utilizing consultative selling and effective customer engagement. Maintained robust sales pipeline through proactive lead management and timely follow-ups, consistently achieving monthly targets. Demonstrated comprehensive product knowledge of Toyota models, conducted impactful test drives, and led negotiations to close deals. Coordinated finance, insurance, and exchange processes seamlessly. Ensured accurate CRM data management for performance tracking. Focused on building strong customer relationships, enhancing retention and repeat business, while professionally addressing objections to maximize conversion rates and customer satisfaction.
Skills
- Consultative Vehicle Sales Customer Handling
- Lead Management FollowUp Discipline
- Product Knowledge Toyota Models Variants
- Test Drive Planning Demonstration Skills
- Negotiation Deal Closure
- Finance Insurance Exchange Coordination
- CRM Usage Pipeline Management
- Customer Relationship Management Retention
- Objection Handling Persuasion Techniques
- Achievement of Monthly Sales Targets KPIs
