Santosh Kumar Nayak

Provided technical support to end-users for desktops, laptops, and peripherals. Diagnosed and resolved hardware and software issues promptly. Installed, configured, and maintained operating systems and software applications. Conducted routine maintenance and updates on computer systems. Set up and troubleshoot network connectivity for users. Assisted in hardware and software procurement and inventory management. Collaborated with other IT teams to ensure seamless operations. Educated end-users on best practices and security protocols. Escalated complex issues to higher-level support or vendors. Documented support tickets, resolutions, and system configurations. Ensured compliance with IT policies and procedures.

Conducted regular security patrols to ensure the safety of bank premises. Monitored and operated CCTV cameras and alarm systems. Checked and verified the identity of individuals entering the bank. Responded to security incidents and emergencies as per protocol. Collaborated with local law enforcement agencies when needed. Conducted security audits and recommended improvements. Assisted in creating and implementing security policies and procedures. Conducted employee training on security protocols. Maintained accurate records of security incidents and activities. Ensured the safety and security of bank personnel and customers. Stayed updated on security best practices and technologies.