Santanu Das
ID: CCE104920
Santanu Das
ID: CCE104920
- West Bengal, India
Santanu Das
ID: CCE104920

About Santanu Das
Santanu Das is a dedicated professional with a Bachelor's degree in Geography Honours from Burdwan University, completed in 2016. With seven years of experience in sales and marketing, along with comprehensive knowledge of customer service and banking operations, Santanu demonstrates strong expertise across multiple sectors. Known for being self-motivated and hardworking, he excels in making sound decisions during critical situations. Honesty and diligence remain the core principles driving his consistent success and professional growth.Santanu Das is a dedicated professional with a Bachelor's degree in Geography Honours from Burdwan University, completed in 2016. With seven years of experience in sales and marketing, along with comprehensive knowledge of customer service and banking operations, Santanu demonstrates strong expertise across multiple sectors. Known for being self-motivated and hardworking, he excels in making sound decisions during critical situations. Honesty and diligence remain the core principles driving his consistent success and professional growth
Employment History
Icici bank limited
11th Dec 2024 to 4th Dec 2025
Relationship manager
11th Dec 2024 to 4th Dec 2025
Salary Package
Salary Hidden
Roles & Responsibility
As a Teller, efficiently manage cash handling and processing transactions with accuracy and integrity. Promote and cross-sell banking products including Savings Accounts (SA), Current Accounts (CA), Systematic Investment Plans (SIP), Home Loans (HL), Business Loans (BL), Auto Loans, and Credit Cards. Build and maintain strong customer relationships through excellent service and professional conduct. Demonstrate a customer-centric approach, ensuring positive interactions and resolving inquiries promptly to enhance satisfaction and loyalty. Maintain compliance with banking policies and operational procedures to support branch goals.
Skills
- Banking Relationships
- Cross Selling
- Customer Acquisition
- Customer Service Management
- Problem Solving
- Teller Operations
- Good communication skill
- Banking Operations
- Team leading
- Good Decision-Maker
Verification Pending
ManjushaInvite company
30th Mar 2023 to 31st Mar 2024
Junior assistant sales
30th Mar 2023 to 31st Mar 2024
Salary Package
Salary Hidden
Roles & Responsibility
Junior Assistant Sales - Retail Department Assist in daily sales operations by providing excellent customer service and product knowledge to drive sales. Manage cash handling and billing processes accurately to ensure smooth transactions. Maintain inventory by tracking and organizing stock levels, coordinating with suppliers for timely replenishment. Support bulk order processing for institutional clients, ensuring order accuracy and timely fulfillment. Perform general office duties including record keeping and report generation to support departmental efficiency. Collaborate with the sales team to achieve targets and enhance overall store performance.
Skills
- Customer Service Management
- Good communication skill
- Problem Solving & Crisis Management
Verification Pending
Biskfarm Just BakedInvite company
1st Apr 2018 to 11th Feb 2023
Store incharge
1st Apr 2018 to 11th Feb 2023
Salary Package
Salary Hidden
Roles & Responsibility
Store Incharge – Retail Sales Department Responsible for overseeing daily store operations at Biskfarm Just Baked, ensuring efficient customer handling and superior service delivery. Manage cash transactions accurately and maintain financial accountability. Drive retail sales of biscuit products, including coordination and fulfillment of bulk orders for institutional clients. Monitor inventory levels, coordinate with suppliers, and maintain stock quality. Lead and motivate store staff to achieve sales targets while upholding brand standards and ensuring a positive shopping experience. Maintain compliance with company policies and safety regulations.
Skills
- Customer Service Management
- Problem Solving & Crisis Managemen
- Upselling & Cross selling ability
- Cash Handling & Billing Operations
Verification Pending
Education
Graduation BA
University of Burdwan
9th Apr 2014 to 12th May 2016
Certifications

CITA
From : Youth Computer Training Centre
2nd Mar 2022 to 15th Sep 2022
Lingo
Bengali
Verbal
5/5
Written
5/5
Hindi
Verbal
4/5
Written
1/5

