SS
Sanju Samanta
ID: CCE820482
Sanju Samanta
ID: CCE820482
- Customer Support Representative, GOWELNEXT SOLUTIONS PRIVATE limited
- West Bengal, India
SS
Sanju Samanta
ID: CCE820482
- Customer Support Representative, GOWELNEXT SOLUTIONS PRIVATE limited
About Sanju Samanta
I am Sanju Samanta from West Bengal Kolkata. I have total of 5.5 years experience in BPO sector. Now I am looking for a new job along with good salary.
Employment History
2025
GS
GOWELNEXT SOLUTIONS PRIVATE limited
25th Aug 2025 to 31st Jan 2026
Customer Support Representative
25th Aug 2025 to 31st Jan 2026
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Salary Hidden
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Roles & Responsibility
I was talking calls and looking backend team as well.
Skills
- Customer Follow-up
- ZOHO CRM
- Customer service and team supervision
2024
CD
Concentrix Daksh Pvt Ltd
12th Feb 2024 to 19th Jun 2025
Senior customer service executive
12th Feb 2024 to 19th Jun 2025
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Salary Hidden
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Roles & Responsibility
I was taking calls and through emails sent the journey details to the customer.
Skills
- ZOHO CRM
- Email & Client Communication
- Customer service and team supervision
2019
S(
Startek (Aegis Customer Support Services Pvt. Ltd.)
17th Jun 2019 to 9th Feb 2021
Operation excutive
21st Aug 2021 to 30th Dec 2022
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Salary Hidden
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Roles & Responsibility
I was taking calls and chats as well also email.
Skills
- ZOHO CRM
- emails and chats
- Communication , google CRM , google sheets
Operation executive
17th Jun 2019 to 9th Feb 2021
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Salary Hidden
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Roles & Responsibility
I was taking calls and upsaling also over there.
Skills
- ZOHO CRM
- comunication Skills
- RMC Plant
- Customer service and team supervision
Education
2016
Hardware and networking
NIIT
22nd Jun 2012 to 17th Aug 2016
2015
'Bachelor of arts
Calcutta University (C.U.)
19th Jun 2012 to 20th Aug 2015
2012
Arts
Higher Secondary Education, W.B.C.H.S.E
25th May 2011 to 28th May 2012
2010
MATRICUALTION
Baghajatin Boys High school
5th May 2009 to 15th Apr 2010
Expertise
Advance Excel ,Pivot,All lookups, Filter, report management,Data analysis
4/5
Lingo
Bengali
Verbal
5/5
Written
5/5
English
Verbal
5/5
Written
5/5
Hindi
Verbal
5/5
Written
5/5