Experienced professional with strong expertise in customer support, fraud and risk analysis, and trust & safety operations. Currently working as a Senior Associate in Walmart Seller Lifecycle Risk Management, handling fraud checks, seller vetting, and escalations. Skilled in Salesforce, GCRM, Lexis Nexis, MS Excel, and chargeback processes. Known for strong communication, problem-solving, and the ability to work under pressure. Fluent in English, Bengali, and Hindi, and currently pursuing BCA to enhance technical skills.
