Sanjeev Mishra

Responsible for managing loan recovery processes and maintaining strong client relationships to ensure timely repayments and customer satisfaction. Identifies and pursues new business opportunities through market analysis, contributing to portfolio growth. Ensures adherence to service standards and organizational policies while achieving set targets. Conducts regular field visits for client engagement and recovery efforts. Prepares detailed reports to track progress and inform strategic decisions. Collaborates cross-functionally to optimize recovery outcomes and enhance overall client experience.

Assist clients with online booking for complex domestic travel arrangement and other related reservations. Develop collaborative professional relationship through clear and effective communication with vendors. Provide excellent customer service by going above and beyond for clients to consolidate brand loyalty and exceed monthly KPI goals.

Arranged travel tickets including flights and trains and completed hotel bookings for clients. Handled emails for corporate and travel agent queries.