Sandeep Kumar

Sharing FTD hourly basis reports to clients and OPS team. Managingbreaks, AHTandreal-timethingsproperlytomeetprocessservicelevelandcontrollingtheabandoned. Dealing with client and Local IT teamin real-time basis if we face any Mass technical issue. Prepareallrequiredreports includingadhocreport asper process requirement andsharewiththeoperationteamin real- time basis. Take necessary action to meet SLA target on hourly basis.

Sharing FTD hourly basis reports to clients and OPS team. Managingbreaks, AHTandreal-timethingsproperlytomeetprocessservicelevelandcontrollingtheabandoned. Dealing with client and Local IT teamin real-time basis if we face any Mass technical issue. Prepareallrequiredreports includingadhocreport asper process requirement andsharewiththeoperationteamin real- time basis. Take necessary action to meet SLA target on hourly basis.

Sharing FTD hourly basis reports to clients and OPS team. Managingbreaks, AHTandreal-timethingsproperlytomeetprocessservicelevelandcontrollingtheabandoned. Dealing with client and Local IT teamin real-time basis if we face any Mass technical issue. Prepareallrequiredreports includingadhocreport asper process requirement andsharewiththeoperationteamin real- time basis. Take necessary action to meet SLA target on hourly basis.