Sandeep Guin
ID: CCE812123
Sandeep Guin
ID: CCE812123
- Key Relationship Manager, Aditya Birla Capital
- West Bengal, India
Sandeep Guin
ID: CCE812123
- Key Relationship Manager, Aditya Birla Capital
About Sandeep Guin
Sales Professional with 11+ years of experience in Insurance, Banking, and Financial Services with strong expertise in team handling, sales target achievement, customer management, and channel performance improvement. Successfully led 20+ member sales teams, Skilled in stakeholder engagement, conflict resolution, customer service excellence, and data-driven sales planning. Adept at training teams, building relationships, and executing sales strategies to achieve business goals.
Employment History
Aditya Birla CapitalInvite company
26th Dec 2022 to Present
Verification Pending
Aditya Birla Capital for Aditya Birla Health Insurance Co LtInvite company
1st Dec 2022 to Present
Key Relationship Manager
1st Dec 2022 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Delivered recommendations to long-term accounts to promote brand awareness to key audience. Built and preserved relationships with new and existing clients while providing high level of expertise. Improved team morale and motivation through positive reinforcement and team building activities, resulting in improved team performance. Succeeded sales team of 20+ personnel, achieving growth and successfully hitting sales target. Continuously updated knowledge of industry trends and developments to ensure clients received the most up-to-date advice and guidance. Planned and executed strategic business plan that expanded the company's customer base and ensured its strong presence. Developed and accomplished sales pipeline that tracked customer information and sales activities.
Verification Pending
Icici bank limited
1st Jul 2022 to 1st Dec 2022
Relationship manager
1st Jul 2022 to 1st Dec 2022
Roles & Responsibility
Developed & continued strong relationships with customers to ensure their satisfaction & loyalty. Collaborated with multidisciplinary teams to optimize operational efficiency through cross functional initiatives. Identified opportunities to cross-sell or upsell products or services to existing clients, and maximized revenue potential. Built and kept relationships with new and existing clients while providing high level of expertise. Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Verification Pending
HDB Financial Services LimitedInvite company
1st Jul 2019 to 1st Jun 2022
Phone banking officer
1st Jul 2019 to 1st Jun 2022
Roles & Responsibility
Enhanced customer satisfaction by efficiently handling high volume of inbound calls and addressing their banking needs. Managed customer complaints and grievances effectively and efficiently by promptly escalating issues to higher authorities whenever necessary. Strengthened customer relationships through excellent communication skills, active listening, and understanding individual needs. Educated clients on available products and services, promoting cross-selling opportunities to benefit both the bank and customers.
Verification Pending
Apeejay Oxford Book Stores Pvt LtdInvite company
1st Aug 2011 to 1st Jan 2016
DEO
1st Aug 2011 to 1st Jan 2016
Roles & Responsibility
Developed and implemented data quality checks to ensure accuracy and completeness of data. Conducted extensive cost analysis to ensure that the best products were purchased at the best price. Developed & upheld strong relationship with existing suppliers to ensure timely delivery of stocks. Performed regular audits of database records for quality assurance purposes, ensuring the highest level of accuracy possible.
Verification Pending
Education
MBA – Business Analytics
Uttaranchal University
1st Jul 2023 to 18th Sep 2025 (Expected)
GNIIT – Software Engineering
NIIT
1st Sep 2008 to 1st Jan 2013 (Expected)
B. Sc. (IT)
Kuvempu University
1st Sep 2009 to 1st Jan 2012 (Expected)
Expertise
Sales strategy
5/5
Customer Engagement
5/5
CRM Tools
5/5
MS Office
5/5
Training & Mentoring
5/5
Excel
5/5
power bi
5/5
SQL
5/5
Salesforce
5/5
Market Analysis
5/5
Target Achievement
5/5
Reporting
5/5
Sales
5/5
Leadership & Team Managemen
5/5
Lingo
Bengali
Verbal
5/5
Written
5/5
English Hindi
Verbal
5/5
Written
5/5
