Sana Altaf
ID: CCE196065
Sana Altaf
ID: CCE196065
- Jammu and Kashmir, India
Sana Altaf
ID: CCE196065
About Sana Altaf
In search of work from home already have 10months of experience in BPO, interested to explore more opportunities so that grap the knowledge and enhance my communication skills
Employment History
KochartechInvite company
3rd Dec 2025 to 3rd Feb 2026
CSE
3rd Dec 2025 to 3rd Feb 2026
Salary Package
Salary Hidden
Roles & Responsibility
Responsible for managing customer interactions via chat, addressing inquiries related to products, and ensuring prompt resolution of issues. Provide accurate information, troubleshoot concerns, and maintain high customer satisfaction through effective communication and problem-solving skills. Collaborate with relevant teams to escalate complex cases and follow up to guarantee issue closure, enhancing overall customer experience.
Skills
- Coustomer handling
- handling inquiry
- Support Outlook
Verification Pending
PorterInvite company
3rd Sep 2025 to 3rd Nov 2025
CSE
3rd Sep 2025 to 3rd Nov 2025
Salary Package
Salary Hidden
Roles & Responsibility
Responsible for addressing customer, partner, and owner inquiries related to the app, ensuring clear and accurate communication. Manage order cancellations efficiently while maintaining a positive reputation for the company. Provide timely resolutions to enhance user satisfaction and support seamless operational flow. Demonstrate professionalism and accountability in all interactions, contributing to overall customer experience and brand trust.
Skills
- Remote Access
- Handling queries of Clients & resolve within TAT
- handling owner queries custome
Verification Pending
StartekInvite company
3rd Feb 2025 to 3rd Jul 2025
CSE
3rd Feb 2025 to 3rd Jul 2025
Salary Package
Salary Hidden
Roles & Responsibility
I was handling call and chats of customer queries and help them out
Skills
- handling inquiry
- Handling Calls
- handling chat
Verification Pending
Education
Bachelor in English literature
(Highest)Islamic university science and technology
3rd Nov 2023 to 3rd Jun 2026
