SG
Sameer Gupta
ID: CCE908109
Sameer Gupta
ID: CCE908109
- Coustomer support executive, Airtel Bharti
SG
Sameer Gupta
ID: CCE908109
- Coustomer support executive, Airtel Bharti

About Sameer Gupta
A dedicated Airtel Customer Relationship Executive specializing in merchant services and client relationship management. Skilled in effectively handling diverse client interactions and resolving issues to ensure satisfaction and loyalty. Committed to maintaining strong communication channels and delivering tailored solutions that meet merchant needs. Focused on fostering positive relationships to support business growth and enhance service experience within Airtel’s merchant services framework.
Employment History
2025
AB
Airtel Bharti
5th Feb 2025 to Present
Coustomer support executive
5th Feb 2025 to Present
See MoreSalary Package
Salary Hidden
Roles & Responsibility
• Resolved customer inquiries, achieving a 95% satisfaction rate through effective communication and problem-solving.
• Managed high-volume support tickets, reducing response time by 30% through efficient multitasking.
• Implemented customer support methodologies, enhancing team efficiency and improving resolution rates by 20%.
• Trained new team members on best practices, contributing to a 15% increase in overall team performance.
• Collaborated with cross-functional teams to streamline processes, resulting in a 25% reduction in customer complaints.
Skills
- Problem Solving
- communication skills
- Multitasking
- Knowledge of Customer Support Methodologies
Expertise
coustomer relationship
4/5
Excellent in English Communication
4/5
Lingo
English
Verbal
4/5
Written
4/5
Hindi
Verbal
4/5
Written
4/5
