Sakshi Gautam

Results-driven Operations & CRM Executive with 4+ years of experience in Operations Management, CRM Administration, MIS Reporting, Customer Coordination, Process Management, and Business Operations. Experienced in managing Salesforce-based CRM systems, maintaining data accuracy, generating MIS reports, tracking operational KPIs, and supporting business performance through data-driven reporting and process execution. Strong expertise in workflow management, stakeholder coordination, reporting, documentation, customer relationship management, and cross-functional collaboration. Recognized for strong analytical thinking, problem-solving abilities, and attention to detail in fast-paced operational environments.