Sajan Akela

Roles & Responsibility

As a Claims Representative in the Field Inspection department, you will be responsible for verifying and assessing tyre-related claims at the ABU office, dealers, and customers' locations. Your role includes conducting thorough inspections, documenting findings accurately, liaising with stakeholders to resolve discrepancies, and ensuring compliance with company policies and warranty guidelines. Strong attention to detail, excellent communication skills, and the ability to manage field visits effectively are essential to uphold service quality and support timely claim resolution.