SM
Saivignesh Muralidharan
ID: CCE205617
Saivignesh Muralidharan
ID: CCE205617
- Process associate, Tata consultancy services
- Tamil Nadu, India
Social Accounts
SM
Saivignesh Muralidharan
ID: CCE205617
- Process associate, Tata consultancy services
Employment History
2024
TC
Tata consultancy services
26th Mar 2024 to Present
Process associate
26th Mar 2024 to Present
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Roles & Responsibility
Process Associate – Account & Finance
Responsible for managing daily bank uploads and payment allocations in SAP, conducting open item analysis, and investigating discrepancies to ensure accuracy. Oversee core banking activities, including VAT reconciliations and financial reconciliations. Train new recruits and prepare, review, and update Standard Operating Procedures (SOPs) to maintain process efficiency. Handle client queries and manage escalations promptly, delivering effective solutions to enhance client satisfaction and operational excellence.
Skills
- Account Reconciliation
- Ability to work independently and as part of a team, delivering projects on time with a focus on performance and scalability.
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and i
2022
FC
Ford Credit
2nd Nov 2022 to 20th Mar 2024
Credit analyst
2nd Nov 2022 to 20th Mar 2024
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Roles & Responsibility
Credit Analyst – Credit Operations
Evaluate and process automobile credit applications, ensuring accuracy and compliance with regulatory standards. Managed and funded over 20,000 financial transactions annually with zero compliance issues. Achieved full process proficiency within 9 months, consistently exceeding performance targets. Mentor and train new employees to expedite onboarding and enhance team productivity. Streamline workflows to maintain strict adherence to SLAs, ensuring timely completion of tasks. Contribute to reducing process errors, driving operational efficiency and supporting risk mitigation strategies.
Skills
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and i
- Handling high volumes of credit applications on a daily basis
