Sagar Sagar

Detail-oriented and experienced Quality Assurance Analyst and Business Analyst with a strong background in auditing customer interactions and analyzing data in the tourism and customer support industry. Adept at identifying key trends in customer support transactions across chat, call, and email channels. Proficient in creating dashboards, reporting insights, and developing SOPs to improve operational efficiency. Possesses a comprehensive understanding of European and US cities, ensuring a seamless experience for clients. Skilled in working with diverse international clients, adapting to specific regional needs and business requirements.