Sachin Kumar
ID: CCE445315
Sachin Kumar
ID: CCE445315
- Haryana, India
Social Accounts
Sachin Kumar
ID: CCE445315
Employment History
2021
DoctorsForYouInvite company
6th May 2021 to 31st Jan 2023
Manager
6th May 2021 to 31st Jan 2023
Salary Package
Salary Hidden
Roles & Responsibility
As Help Desk Manager, led emergency response operations during COVID-19, coordinating support among hospitals, patients, and government agencies. Managed a high-volume helpdesk, ensuring timely information delivery and empathetic support under pressure. Trained and supervised support teams, enhancing response times and crisis protocols. Oversaw accurate data entry and reporting for healthcare tracking to support real-time decision-making. Maintained effective stakeholder communication amid evolving health regulations, ensuring seamless coordination and service continuity.
Skills
- • Master Data Management
- • Operations analysis
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
- IVR Support
Verification Pending
2012
Hewlett Packard EnterpriseInvite company
1st Mar 2012 to 30th Apr 2025
Verification Pending
