Sabura Shahiba

I'm a detail-oriented Catalogue & Content Operations Associate working on a Flipkart project and have practical experience in online e-commerce operations, search relevancy, and online content optimization. At Flipkart, my work includes improving the customer experience for the e-commerce site by categorizing customer queries, resolving low-accuracy search results by mapping them to their intentions, pinpointing errors that occur on the live site, and aiding backend creative and content mapping during sales. Additionally, I process HITL tasks by ensuring proper mapping to classify data related to products. Prior to this role, I have experience working as an “SEO Executive.” My responsibilities included online and offline optimizations, key phrase research, citation creation, and local online visibility on Google My Business. Along with these roles, I’ve been a Freelance AI Language Data Contributor (Tamil) for Outlier AI and have contributed to training their AI/ML models by evaluating content and validating its quality. Working as a Freelance AI Language Data Contributor (Tamil) improved my ability to focus on details and work in a setting with high standards and guidelines for content validation and processing. I am bringing a set of expertise related to user behavior, search intent, content structure, and back-end functionality, focusing on providing accurate, scalable, and user-friendly experiences in the context of online shopping and AI-based systems.