Saba Nazneen

Results-driven Operations Manager with 8+ years of experience in fintech, payments, and banking operations. Expert in end-to-end merchant lifecycle management, KYC verification, fraud risk assessment, and payment hold resolution. Successfully managed 200-member pan-India sales team, 50 backend executives, and onboarded 500+ merchants for BPCL and IOCL government projects. Acquired enterprise clients including Metro, Kim's Hospital, and Novotel. Skilled in Salesforce CRM, Power BI, SQL, Advanced Excel, and MIS reporting. Known for reducing TAT by 25% and maintaining 99% data accuracy. Currently working as Transaction Data Analyst at Milestone Technologies. Seeking Operations Manager role in fintech or payments domain in Hyderabad.