
Runzhun Malgam
ID: CCE981877

About Runzhun Malgam
I am Runzhun Malgam, residing in Gandhinagar, Gujarat. I have 1.4 years of experience in retails as a personal shopper in A Grade and BPO as a customer experience specialist. Currently I am seeking for a good job opportunity to grow in my career.
Employment History

Etech Global ServicesInvite company
25th Nov 2024 to 16th Sep 2025
Customer experience specialist
25th Nov 2024 to 16th Sep 2025
Salary Package
Salary Hidden
Roles & Responsibility
As a Customer Experience Specialist in the Operations department, I engaged directly with customers to address their inquiries and concerns promptly and effectively. Responsibilities include managing multiple chat interactions simultaneously, ensuring a seamless and positive experience. I also identify opportunities to upsell and cross-sell products or services, contributing to revenue growth while maintaining high customer satisfaction. This role requires excellent communication skills, multitasking ability, and a customer-focused mindset to enhance overall operational success.
Skills
- • B2B Sales & International Business Development
Verification Pending
