RS
Rudraksh shukla
ID: CCE142510
Rudraksh shukla
ID: CCE142510
- IT INCHARGE, Sanghi Brother Indore Pvt Ltd
- Madhya Pradesh, India
About Rudraksh shukla
Dedicated IT & Network Support Professional with 5+ years of experience in L1 & L2 Technical Support, Network Administration, IT Infrastructure Management, and End-User Support. Seeking a challenging role in IT Support, Network Operations, System Administration, or IT Infrastructure Management where I can leverage my technical expertise in troubleshooting, network security, Microsoft 365, Active Directory, and IT operations while contributing to organizational growth and operational excellence.

Employment History
2024
SB
Sanghi Brother Indore Pvt Ltd
6th Aug 2024 to Present
IT INCHARGE
6th Aug 2024 to Present
See MoreSalary Package
Salary Hidden
(Request Full profile to reveal)
Roles & Responsibility
IT & Network Support Professional with 5+ years of experience in IT Infrastructure Management, L1/L2 Technical Support, Network Administration, Active Directory, Fortinet Firewall, Microsoft 365, and End-User Support, ensuring high system availability and operational efficiency.
Skills
- Network Administration
- Project Management
- Team Leadership
- Problem-Solving
- IT Support
- it desktop support and network troubleshoot

Education
2027
Bachelor of Computer Applications (BCA)
Mansarovar Global University- Bhopal (M.P)
24th Jun 2024 to 25th Jul 2027 (Expected)
Expertise
IT Infrastructure Management
5/5
Desktop & End-User Support
5/5
Network Administration & Troubleshooting
5/5
Outlook & Teams Support
5/5
LAN/WAN Configuration & Maintenance
5/5
CCTV & Access Control Systems
5/5
Hardware & Software Installation
5/5
Helpdesk & Incident Management
5/5
Vendor & IT Asset Management
5/5
Team Leadership & Technical Training
5/5
Documentation & Compliance Reporting
5/5
L1 & L2 Technical Support
5/5
Fortinet Firewall
4/5
Active Directory management
3/5
SLA & Service Delivery Management (Basics)
3/5
Microsoft 365 (Basic)
2/5
Lingo
English
Verbal
4/5
Written
5/5
Hindi
Verbal
5/5
Written
5/5
India
Verbal
5/5
Written
5/5