New customer acquisition and business development
• Promoting and selling loan / financial products
• Handling customer queries and maintaining strong customer relationships
• KYC document collection and verification
• Field visits for lead generation and customer sourcing
• Loan file processing and coordination with credit / operations team
• Achieving monthly sales targets and business goals
• Monitoring customer portfolio and follow-up for repayment
Skills
Customer Handling Support Verbal Communication Skills Retail Sales Operations Client Interaction Query Resolution Team Coordination Basic Documentation Reporting Cash Handling Billing Support ProblemSolving at Front Desk Time Management Adaptability
Knowledge of basic banking operations and financial terminology
Education
2014
.B..A
Ranaghat College
15th Mar 2011 to 7th Jun 2014
Expertise
humorous and hard working with high level of integrity
