Rohit Saha

• Manage end-to-end technical support within an AMS environment, including ServiceNow ticket handling, prioritization, and SLA compliance. • Develop and enhance standard and custom reports to meet complex business requirements. • Modification in Smart Forms, Adobe Forms, User-Exits, Function Modules according to business requirements. • Debug custom as well as Standard Programs, Function Modules to find-out and fix errors. • Execute table replications from SAP to Google Big Query using SAP SLT. • Implement advanced technical objects including BADI implementations, CDS views, and ODATA services. • Collaborate with functional teams to ensure seamless integration across SD, MM, FICO, SCM and PLM modules.