Rohit Gupta

Managing Customer Support Team – Leading and training customer service representatives. Handling Customer Queries – Ensuring quick and efficient resolution of customer questions via chat, email, or phone. Managing Warehouse Storage, inventory Management, Shipping and Receiving, Stock Counting, Quality Control, Packaging And etc. Order & Refund Management – Overseeing returns, refunds, and order-related issues. Collaboration with Other Teams – Working with logistics, sales, and marketing teams to address customer concerns effectively.

Managing the sales process for new prospects, from initial contact through to closure. Maintaining 52 wireman and engineer’s attendance. Managing Warehouse Storage, inventory Management, Shipping and Receiving, Stock Counting, Quality Control, Packaging And etc. Driving sales through cloud calling and outbound calls.

Managing Ten associates Attendance. Planning Day routine with visits for COCP accounts. Achieving all revenue targets & objectives in line with the Area Business Plan. Managing Warehouse Storage, inventory Management, Shipping and Receiving, Stock Counting, Packaging And etc.