Experienced Application Support Engineer with 9+ years in banking, financial services, and technology. Skilled
in incident, problem, change, and release management, with strong expertise in monitoring, troubleshooting,
and root cause analysis. Proven leader in team management, escalation handling, and performance
optimization. Collaborative, process-driven, and dedicated to operational excellence. Open to new challenges
in dynamic environments.
Experienced Application Support Engineer with 9+ years in banking, financial services, and technology. Skilled
in incident, problem, change, and release management, with strong expertise in monitoring, troubleshooting,
and root cause analysis. Proven leader in team management, escalation handling, and performance
optimization. Collaborative, process-driven, and dedicated to operational excellence. Open to new challenges
in dynamic environments.