Experienced Customer Service Representative at Amazon in Hyderabad, India, with a proven track record of resolving complex customer issues and enhancing client interactions. Proficient in SAP (FICO), MS Excel, MS Word, Microsoft PowerPoint, and possesses excellent team collaboration and conflict resolution skills. Career goal: to continue delivering exceptional service while contributing to operational success. To be part of an esteemed organization with scope of a challenging, opportunity for learning excellent and continuous individual-development where I can prove my strong communication and convening ability to the organization.