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Ritika Jaswal

Ritika Jaswal

ID: CCE402251

Ritika Jaswal

ID: CCE402251

  • Executive, Banknyou
  • Uttar Pradesh, India
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Ritika Jaswal

Ritika Jaswal

ID: CCE402251

  • Executive, Banknyou
Sponser Title

About Ritika Jaswal

Detail-oriented Onboarding & KYC Analyst with over 4 years of experience in the fintech industry, specializing in merchant onboarding, document verification, and regulatory compliance. Skilled at ensuring adherence to RBI guidelines, minimizing operational risks, and supporting seamless process transitions. Proficient in CRM systems, MS Excel, and Google Sheets, with a track record of delivering high-quality results in fast-paced environments.

Employment History

2025
title

BanknyouInvite company

18th Aug 2025 to 30th Nov 2025

Executive

18th Aug 2025 to 30th Nov 2025

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Verification Pending

Executive

1st Aug 2025 to 1st Nov 2025

Roles & Responsibility

Collaborate with Sales and Account Management teams to onboard merchants. Conduct end-to-end document verification and compliance checks. Deliver training sessions and provide ongoing merchant support. Ensure strict adherence to industry regulations and internal policies. Monitor and analyze merchant performance data.

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Verification Pending

2023
title

PaytmInvite company

1st Jul 2023 to 1st Aug 2025

Associate

1st Jul 2023 to 1st Aug 2025

Roles & Responsibility

Onboarded both Proprietary and Non-Proprietary merchants. Conducted internal audits of merchant onboarding workflows. Provided SOP-based floor support to meet strict turnaround times (TAT). Resolved compliance-related escalations, reducing operational risks.

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Verification Pending

Associate

1st Sep 2021 to 1st Jun 2022

Roles & Responsibility

Verified customer identities and resolved KYC discrepancies. Supported the rollout of the video KYC process.

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Verification Pending

Opertion excutive

1st Jan 2018 to 1st Mar 2019

Roles & Responsibility

Handled Payment Bank KYC queries and document linking/de-linking. Assisted customers in setting up savings accounts and resolving escalations. Handled PEP & EDD cases.

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Verification Pending

2016
title

Bigbull Infrastructure Ltd.Invite company

1st May 2016 to 1st Oct 2017

Backend executive

1st May 2016 to 1st Oct 2017

Roles & Responsibility

Maintained client records, drafted communications, and managed payment data.

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Verification Pending

2012
title

HT Media Ltd.Invite company

1st May 2012 to 1st May 2015

Customer care exceutive

1st May 2012 to 1st May 2015

Roles & Responsibility

Generated sales leads, met daily targets, and maintained subscription records.

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Verification Pending

Education

2014

B.A. (Graduation)

Delhi University

9th Apr 2010 to 1st Jan 2014 (Expected)

2010

12th

CBSE Board

9th Apr 2009 to 1st Jan 2010 (Expected)

2008

10th

CBSE Board

9th Apr 2007 to 1st Jan 2008 (Expected)

Expertise

- Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems

5/5

Merchant Onboarding & KYC Compliance

0/5

Regulatory & Risk Management

0/5

Internal Audits & Document Verification

0/5

Process Optimization & SOP Development

0/5

CRM Systems & Data Management

0/5

MS Office

0/5

Excel

0/5

Google Suite

0/5

PEP & EDD

0/5

Lingo

English

Verbal

4/5

Written

4/5

English (India)

Verbal

4/5

Written

4/5

Hindi

Verbal

5/5

Written

5/5

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