
Ritika Jaswal
ID: CCE402251
Ritika Jaswal
ID: CCE402251
- Executive, Banknyou
- Uttar Pradesh, India

Ritika Jaswal
ID: CCE402251
- Executive, Banknyou

About Ritika Jaswal
Detail-oriented Onboarding & KYC Analyst with over 4 years of experience in the fintech industry, specializing in merchant onboarding, document verification, and regulatory compliance. Skilled at ensuring adherence to RBI guidelines, minimizing operational risks, and supporting seamless process transitions. Proficient in CRM systems, MS Excel, and Google Sheets, with a track record of delivering high-quality results in fast-paced environments.
Employment History

BanknyouInvite company
18th Aug 2025 to 30th Nov 2025
Verification Pending
Executive
1st Aug 2025 to 1st Nov 2025
Roles & Responsibility
Collaborate with Sales and Account Management teams to onboard merchants. Conduct end-to-end document verification and compliance checks. Deliver training sessions and provide ongoing merchant support. Ensure strict adherence to industry regulations and internal policies. Monitor and analyze merchant performance data.
Verification Pending

PaytmInvite company
1st Jul 2023 to 1st Aug 2025
Associate
1st Jul 2023 to 1st Aug 2025
Roles & Responsibility
Onboarded both Proprietary and Non-Proprietary merchants. Conducted internal audits of merchant onboarding workflows. Provided SOP-based floor support to meet strict turnaround times (TAT). Resolved compliance-related escalations, reducing operational risks.
Verification Pending
Associate
1st Sep 2021 to 1st Jun 2022
Roles & Responsibility
Verified customer identities and resolved KYC discrepancies. Supported the rollout of the video KYC process.
Verification Pending
Opertion excutive
1st Jan 2018 to 1st Mar 2019
Roles & Responsibility
Handled Payment Bank KYC queries and document linking/de-linking. Assisted customers in setting up savings accounts and resolving escalations. Handled PEP & EDD cases.
Verification Pending

Bigbull Infrastructure Ltd.Invite company
1st May 2016 to 1st Oct 2017
Backend executive
1st May 2016 to 1st Oct 2017
Roles & Responsibility
Maintained client records, drafted communications, and managed payment data.
Verification Pending

HT Media Ltd.Invite company
1st May 2012 to 1st May 2015
Customer care exceutive
1st May 2012 to 1st May 2015
Roles & Responsibility
Generated sales leads, met daily targets, and maintained subscription records.
Verification Pending
Education
B.A. (Graduation)
Delhi University
9th Apr 2010 to 1st Jan 2014 (Expected)
12th
CBSE Board
9th Apr 2009 to 1st Jan 2010 (Expected)
10th
CBSE Board
9th Apr 2007 to 1st Jan 2008 (Expected)
Expertise
- Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
5/5
Merchant Onboarding & KYC Compliance
0/5
Regulatory & Risk Management
0/5
Internal Audits & Document Verification
0/5
Process Optimization & SOP Development
0/5
CRM Systems & Data Management
0/5
MS Office
0/5
Excel
0/5
Google Suite
0/5
PEP & EDD
0/5
Lingo
English
Verbal
4/5
Written
4/5
English (India)
Verbal
4/5
Written
4/5
Hindi
Verbal
5/5
Written
5/5
