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Ritika Chandwani

ID: CCE538587

Ritika Chandwani

ID: CCE538587

  • Rajasthan, India
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Profile Background
RC

Ritika Chandwani

ID: CCE538587

    Sponser Title

    About Ritika Chandwani

    Experienced and detail-oriented Senior Research Analyst with 4 years of expertise in delivering data-driven insights to support strategic business decisions. Proven track record in conducting in-depth market research, competitive analysis, and trend forecasting across diverse industries. Possesses strong skills in data collection, statistical analysis, and report writing, with a deep understanding of both qualitative and quantitative research techniques.

    Employment History

    2021
    AI

    Senior research analysts

    1st Jul 2021 to Present

    Roles & Responsibility

    Working under the supervision of a Team Lead and handling all the client and internal tickets end to end. Process client tickets. Ensuring the quality of the data by performing the daily audits. Train team members and new joiners. Calculations of Due Date and Ensuring that SLA's are Being Adhered.

    Skills

    • - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
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    Verification Pending

    2020
    GC

    Girnar Car DekhoInvite company

    1st May 2020 to 1st Jun 2021

    Excutive Assistance

    1st May 2020 to 1st Jun 2021

    Roles & Responsibility

    Responsible for enhancing customer retention by efficiently managing inbound and outbound customer queries. Generate business leads and coordinate with executives to drive sales opportunities. Assist customers with inquiries, complaints, billing issues, and provide detailed product/service information. Collect and relay customer feedback to support service quality improvements and product development. Demonstrate strong multitasking abilities and prioritize tasks effectively in a dynamic, fast-paced environment to ensure customer satisfaction and business growth.

    Skills

    • Responsible for enhancing customer retention by efficiently managing inbound and outbound customer queries Generate business leads and coordinate with executives to drive sales opportunities Assist customers with inquiries complaints billing issues and provide detailed productservice information Collect and relay customer feedback to support service quality improvements and product development Demonstrate strong multitasking abilities and prioritize tasks effectively in a dynamic fastpaced environment to ensure customer satisfaction and business growth
    See More

    Verification Pending

    Education

    2021

    Bcom

    (Highest)

    Jaipur National University

    27th Dec 2018 to 27th Dec 2021

    Sponser Title