Rishi sahu

Application Support Engineer with 3.9+ years of experience in 24/7 production support, monitoring, and incident management. Skilled in SQL (DDL/DML, joins, aggregates), Oracle DB, and Splunk for proactive monitoring and log analysis. Experienced in Linux-based infrastructure, server log debugging, and ITIL processes. Proven track record of reducing downtime, optimizing alerts, and ensuring SLA compliance.