RS
Ravi Shankar N
ID: CCE695964
Ravi Shankar N
ID: CCE695964
About Ravi Shankar N
A results-driven professional with 19+ years of extensive experience in Operations Management, end-to-end Project Execution, and robust Client Relationship management. Proven expertise in Customer Retention, strategic Service Delivery, and CRM tool utilization, complemented by strong Administrative and Dynamic Leadership skills that consistently drive exemplary results. Highly adept at elevating customer service standards, leveraging data-driven customer management workflows, and streamlining operational efficiency to achieve organizational goals.
Education
2011
B.com
Periyar University
1st Jun 2009 to 30th Mar 2011
Certifications

Project management
From : VSkills
12th Apr 2022 to 12th Apr 2022

Certified Smart Cities Professional
From : VSkills
4th Aug 2018 to 4th Aug 2018
Expertise
Operations Management & Service Delivery
5/5
End-to-End Project Execution
5/5
Client Relationship Management (CRM)
5/5
Vendor & Contract Management
5/5
Customer Support & Complex Escalations
5/5
CRM Tools & Workflow Automation
4/5
Lingo
English
Verbal
5/5
Written
5/5
Kannada
Verbal
5/5
Written
5/5

