Ravi Kumar
ID: CCE684090
Ravi Kumar
ID: CCE684090
- Customer support, Amazon logistics
Ravi Kumar
ID: CCE684090
- Customer support, Amazon logistics

About Ravi Kumar
Hello Hr I hope you are doing well. My name is Ravi kumar , and I am writing to express my interest in the Support Specialist position. I have 2 years of hands-on experience working in customer support roles within both the banking sector and Amazon, where I interacted with customers, delivery drivers, and Amazon Hub store operations. Throughout my experience, I have developed strong problem-solving abilities, communication skills, and a customer-first approach. I am confident that my background in managing diverse support requests, resolving issues efficiently, and maintaining high service standards makes me a strong fit for this role. I have attached my detailed experience document for your review. I would appreciate the opportunity to further discuss how my skills and experience align with your team’s needs. Thank you for your time and consideration
Employment History
Amazon logistics
1st Aug 2024 to 30th Nov 2025
Customer support
1st Aug 2024 to 30th Nov 2025
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Salary Hidden
Roles & Responsibility
Skills
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and i
- Message Trace & Email Delivery Troubleshooting
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent proble
FIS GLOBAL TELEPERFORMANCE
1st Aug 2023 to 1st Jun 2024
Customer service
1st Aug 2023 to 1st Jun 2024
See MoreSalary Package
Salary Hidden
Roles & Responsibility
Skills
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytic
Education
Bachelor of Commerce (B.Com), BCom Professional
St Xavier's College Of Management And Technology Patna Digha
1st Jan 2021 to 1st Jan 2024
Senior Secondary (XII), CBSE 2020 Commerce
INTERNATIONAL SCHOOL
6th Jan 2018 to 1st Jan 2020
Expertise
MS-EXCEL
5/5
MS-Powerpoint
5/5
MS-WORD
5/5
Computer Networks
5/5
Hindi Proficiency (Written)
5/5
English Proficiency (Spoken)
5/5
English Proficiency (Written)
5/5
Lingo
English
Verbal
5/5
Written
5/5
Hindi
Verbal
5/5
Written
5/5
